Frequently Asked Questions

In order to best service you, we ask that your hair is freshly washed and dried for your appointments. If your hair is too dirty, the color may not take properly and we may have to wash and dry the hair before the beginning of a service. And that can result in an extra charge or forfeiting of your appointment due to a lack of time. We now offer online booking! (see above)

Due to an increase in "No Shows" and last minute cancelations, we now require a credit card on file to book any and all appointments. Any appointment that is canceled with less than 24 hours notice or doesn't show up, will be charged 75% of the appointments original price. We appreciate your understanding. 

We ask that you book all appointments through out online booking service, the salon phone or our email. We are not responsible for messages left unanswered on stylist's personal pages (fb, insta, snap, etc. or their personal phones)

If you need to get in touch with the salon or management, please give us a call at 540-812-4454.  For all bridal inquiries, please email manestreethairsalon@yahoo.com.  This is the quickest and most efficient way to get in touch with us!  

We take pride in our work, but like all things, SOMETIMES you're not happy with your hair. and we understand! our feelings aren't hurt, and we do want to know about it and take the opportunity to "fix it"! Let us know what you need and we will make sure that we get you sorted.

However, AFTER two weeks, or if you have had another salon touch your hair, our "Customer Satisfaction guarantee" no longer applies. 

Starting January 1, 2020, unless sick with COVID-19, when changing or canceling your appointment please call the salon a minimum of 24 hours prior to  your appointment time. Canceling an appointment with less than 24 hours notice will result in 75% payment of the service scheduled from the card on file. To ensure that you won't be missing  your appointments and cancelation opportunities, we will be sending out confirmation text/emails and phone calls 48 hours prior. Our staff have worked very hard to build their books and keep a busy schedule, resulting in minimal walk-in appointments available, making it hard to fill a last minute cancelation.